Privacy Policy

This Privacy Policy explains how SMC Order Block collects, uses and protects personal data when you visit the website, request a free trial, send an enquiry, purchase access or contact us through WhatsApp or email.

Information We Collect

• Name, mobile or WhatsApp number, email address, city, state and address details shared through forms.
• TradingView username, selected plan, purchase or trial details and payment transaction references.
• Messages, screenshots, support requests and communication history shared through WhatsApp, email or forms.
• Website usage data such as page views, clicks, device/browser details and analytics events if analytics cookies are accepted.

How We Use Data

We use data to respond to enquiries, provide free trial or paid tool access, verify TradingView usernames, send onboarding/support messages, process payments, improve the website, prevent misuse and comply with legal or regulatory requirements.

Third-Party Sharing

We may share limited data with service providers needed to run the service, including TradingView access workflows, Google Sheets/Apps Script or similar lead management tools, Google Analytics, WhatsApp, email providers, payment providers and legal/compliance advisors. We do not sell personal data.

Cookies and Analytics

The website uses essential browser storage for form and cookie-consent functionality. Google Analytics loads only after cookie consent is accepted. You can decline cookies or clear browser storage at any time.

Data Retention

We keep enquiry, trial, payment and support records only as long as reasonably required for service delivery, accounting, dispute handling, fraud prevention and legal compliance.

Your Rights

Subject to applicable law, you may request access, correction or deletion of your personal data, and you may withdraw consent for non-essential communication. Some records may need to be retained for legal, accounting or dispute purposes.

Security

We use reasonable technical and organisational safeguards. However, no internet transmission or third-party platform is completely secure, so users should avoid sharing unnecessary sensitive information.

Contact

For privacy requests, contact us on WhatsApp at +91 70282 83981 or email smcorderblock26@gmail.com.